Take screenshots of a conversation if you want to keep picture-proof of your chat. This isn’t a good method to use if you have a long conversation, but it works well for a shorter chat.
Android: Not all Androids are the same, but you can typically take a screenshot by pressing the power and volume down buttons simultaneously. This saves the screenshot to your gallery. iPhone/iPad: If your iPhone or iPad has Face ID, press the side and volume up buttons at the same time, then quickly release the buttons. If you have Touch ID, press and hold the side button and the Home button at the same time, then quickly release the buttons. [1] X Research source Your screenshot will be saved to your camera roll.
Unfortunately, it’s not possible to request your messages on a computer—you’ll have to use the mobile Messenger app. [2] X Research source Once your messages are ready to download, you can use your computer to download them if you’d like.
Tap each date to open a calendar from which you can pick a new date. Repeat for the ending date.
Tap each date to open a calendar from which you can pick a new date. Repeat for the ending date.
If you want to see the pictures and videos in the same quality in which you received them, make sure “High” is selected for the Quality choice. The higher the quality setting, the larger your download file size will be.
You’re free to leave your phone or use a different app while the file download request is processed. This can take minutes to hours, depending on how much data you requested. You’ll get an email that lets you know when you can download the file. Either tap the link in the email (Available Files) or you can return to the Messenger window that’s navigated to “Account settings > Download profile information.
On a phone or tablet, return to the Messenger app, go to your profile, and tap Account Settings > Download Your Information. Under “Available Copies,” tap Download and enter your password to start the download. On a computer, open the email from Facebook, click the Available Files link in the message, then click Download. This saves a ZIP file to your computer.
On a Mac, just double-click the ZIP file to extract it. On Windows, double-click the ZIP file, click Extract all, then click Extract. On an iPhone or iPad, open the Files app, navigate to the ZIP file, then tap it to extract the files. [3] X Research source On an Android, open the Files by Google or My Files app, depending on your model, navigate to the ZIP file, then tap to select it. When prompted, tap Extract. [4] X Research source
In the extracted folder, tap or double-click Messages, then tap or double-click Inbox. The files are organized by the name of the people you’ve chatted with. Tap or double-click the conversation you want to view. Tap or double-click message. html to view the conversation. You can save the conversation as a PDF to make it easier to read on any device. [5] X Research source
