Select and choose “Reset and Remove Everything”. This will reset the console to factory settings. All data including your accounts, saved games, settings, home Xbox associations, and all games and apps you have installed will be deleted. Choose this option when selling or gifting the console. You may have to select this option if a corrupt game file is causing the issue. Select and choose “Reset and Keep My Games & Apps”. This option should be used when troubleshooting. It will reset the OS and delete the corrupted data without deleting your games, apps, or saved game files.
If you do not hear the power-up sound for about 15 seconds or if you hear the power-down sound, the process has failed.
Once the console restarts, you should see the digital setup experience to guide you through your console.
