How to Find Tech Support Information
Finding tech support information for your hardware and software is usually very easy and typically takes less than 10 minutes.
Use the search bar at the top of this page to find support information for the manufacturer you’re interested in. We don’t have a page for every company but you might find one for the manufacturer you need to reach. The next best angle to take is to search for the manufacturer using a major search engine like Google or Bing. The Best Search Engines of 2023 For example, let’s say you were looking for technical support information for the hardware company AOpen. Some great search terms to find support information for AOpen might be any of these: aopen supportaopen driversaopen technical support Once you find their website, you can use the menus at the top or bottom to find relevant downloads, documentation, support information, contact details, etc. Some smaller companies may not have dedicated self-help areas like bigger companies do but they often have contact information for telephone-based support. If you think this might be the case, try searching strictly for the company name and then do your best to locate this information on their website. At this point, if you haven’t found a manufacturer’s technical support website after searching through our site, as well as pages of search engine results, it’s very likely that the company is out of business or doesn’t provide support online. If you’re looking for a telephone number, email address, or other direct technical support information, then you’re probably just out of luck. If you’re looking to download drivers for this hardware, you may still be able to locate them. See our list of driver download sources for some alternative ideas if you can’t find the manufacturer website. You might also want to try what’s called a driver updater tool. This is a dedicated program that scans your computer’s installed hardware and checks the driver version installed against a database of the latest drivers available, somewhat automating the task. See our Free Driver Updater Tools list for the best ones available. Finally, we always recommend that you seek out support elsewhere on the internet, even if it’s not directly from the company that made your hardware. Of course, you always have the option of getting “real world” support as well, maybe from a friend, a computer repair shop, or even an online “fix it” outfit. See How Do I Get My Computer Fixed? for your full set of options.
For example, let’s say you were looking for technical support information for the hardware company AOpen. Some great search terms to find support information for AOpen might be any of these:
Once you find their website, you can use the menus at the top or bottom to find relevant downloads, documentation, support information, contact details, etc.
Some smaller companies may not have dedicated self-help areas like bigger companies do but they often have contact information for telephone-based support. If you think this might be the case, try searching strictly for the company name and then do your best to locate this information on their website.
If you’re looking for a telephone number, email address, or other direct technical support information, then you’re probably just out of luck.
If you’re looking to download drivers for this hardware, you may still be able to locate them. See our list of driver download sources for some alternative ideas if you can’t find the manufacturer website.
You might also want to try what’s called a driver updater tool. This is a dedicated program that scans your computer’s installed hardware and checks the driver version installed against a database of the latest drivers available, somewhat automating the task. See our Free Driver Updater Tools list for the best ones available.
